The Devil You Know

Posts Tagged ‘sales’

The measurement mess

In Bidness, Media on January 24, 2010 at 10:54 am

It keeps getting smaller.

There’s a pissing match today among several InterWebs iconoclasts about Comscore‘s traffic counting methods and business models. Actually, to be more accurate, it’s a bunch of bitch-slapping about unrelated issues, but web traffic is the jumping-off point.

You can read it for yourself — be sure to follow the comment thread too, in which all the principals rebut. (Or, as one commenter deems it, “three poodles fighting over a piece of raw meat”).

But for me, the whole thing is sad because it reminds me of another “scandal” almost six years ago now. Several newspaper chains had been caught overstating their circulation. There was all sorts of hand-wringing over it, but in the midst of the mea culpas, I read one simple line in a column by Ed Wasserman that changed my way of thinking and in large part led me to create The Daily You as a major feature of Pegasus News:

“Still, there is an absurdity to the whole scam. Counting copies is a dopey way to gauge impact. The explosion of information channels necessarily means erosion of audience share held by dominant media. There is still nothing that can rivet the attention of a community the way its daily paper does.”

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Required reading: The Wizard of Ads

In Media on December 16, 2008 at 6:02 pm
The Wiz

The Wiz

I’m usually leery when sales managers recommend reading — it’s typically brainless, feel-good plucky crap designed to motivate the unmotivated. So when our last sales manager pointed me at the Monday Morning Memo by Roy H. Williams, a self-styled “Wizard of Ads,” my eyes almost rolled out of my head.

But week in and week out, Williams’ missives are the most consistently insightful thing I read. He’s a master of human psychology and counter-intuitive wisdom. I generally find myself agreeing with him on some concept or other that hadn’t ocurred to me before: Take for example this week’s study of how most marketing is geared towards extraverts while alienating introverts.

If you become a regular reader, don’t miss the “rabbit hole,” which is an Easter Egg hidden in every issue. Click on the lead photo (and each subsequent one that appears) and you’ll be taken down some other, unrelated road. This week’s, for instance, is a series of thoughts, photos and videos on Audrey Hepburn.

I never thought I’d find a truly literate writer focused on sales, but Roy’s the real deal. You’re cheating yourself if your don’t sign up for his weekly email or subscribe to his podcast.